#74.0/111: My Life in Advertising

What is it about?

This book is actually two. My Life in Advertising, the autobiography of Claude C. Hopkins and his famous publication Scientific Advertising. In this post I will review My Life in Advertising.

What can I learn?

Fun is subjective: Claude C. Hopkins was raised in a highly religious household. His mother forbid him seeing plays or playing cards, because she believed that these are diabolic activities. Therefore, he looked for other activities and began cleaning at his school and distributing fliers. He said: “The only game I’ve ever learned is business.”. It’s his occupation and recreation.

Simple, natural ads with a coupon: His most successful ads followed this scheme. Firstly, he said that he was raised as a simple man, so he could only sell to other simple man, which were the majority. Secondly, the ads were natural, i.e. no lies, no marketing speech. Often he described how something was created and built a campaign on this obvious fact. For example, he created a campaign for Schlitz Beer in which he described how everything was cleaned twice a day and the bottles were washed four times. This was industry standard but nobody ever used it in an ad before. Thirdly, he inserted coupons for free samples because he wants to decrease the prospects risk and truly convince them that the product is excellent.

His great mistake: There is a chapter called My Great Mistake where he talks about don’t starting a company on his own. Many of his former scholars, i.e. which learned from him how to create great advertising, started their own companies and succeeded. He said that he never had enough self-confidence. After many years working for other people and agencies, he finally decided to start his own businesses which were successful. However, he thinks that this isn’t an advice for the majority. Everyone should decide on his own where he fits and what he wants.

Conclusion

I truly enjoyed My Life in Advertising. This is an other vintage classic from 1927 and most observations are still true today. It’s interesting how he worked his way up from a fruit picker. Then decided to get a degree in accounting. There he realized that accounting is just a overhead and costs will always be minimized. Therefore he started to switch to the money earners, i.e. into advertising. In the last chapter he wrote that he helps juvenile delinquents to love work as he do which is impressive for this time.  All in all a great biography. Recommendation.

#73/111: The Checklist Manifesto

What is it about?

There’s a instrument to decrease deaths rates and infection rates in hospitals significantly. It costs near to nothing. It’s a checklist. Atul Gawande, who is a cancer surgeon, talks about introducing checklists in the medical sector.

What can I learn?

Simple and critical: There’s a lot of research on checklists predominately for aircrafts. These researchers found in over 30 years research that checklists have to be simple and critical. They shouldn’t be detailed instructions. The aim of checklists is to remind the users of critical actions. Like closing the cargo hold on an aircraft or disinfect the working area on a human body before surgery.

Test it: Nobody can think of everything, therefore testing is necessary. Observe your checklists in action and try to improve them. If you checklist is too long, only a few people will use it. If they don’t understand how your checklist will improve anything, they won’t use it. Observe and improve.

Empowering people and discipline: Checklist aren’t about bureaucracy. They empower people and make them more disciplined. You help the practitioners to improve their work.

Conclusion

The Checklist Manifesto is terrific. The stories are thrilling and he got great story telling skills. You can feel how checklists improved their lives and lives of others. Furthermore, it’s pretty short and concise. A similar book on checklists in business is The E-Myth. Recommendation!

#44/111: Rework

What is it about?

Jason Fried and David Heinermeier Hansson wrote about their recipe of running 37signals. They explain what differentiates them from a lot of other software companies and why only profit matters.

Key points?

Stay simple: Not just their product is affected by this paradigm, they try to keep their organization simple and even their books. A major problem of later-stage products, like Excel, is that they are so big and bloated.

Be real: You probably know these our values pages of corporate websites. Often, they are utterly long and sadly only a few read them and even less people work by these standards. The simple solution is don’t talk. Act! 

Hire for real work: So you need a PhD in Physics from the best three universities who works 18h a day? Really? At 37signals they don’t care about your educational background. Can you do the job? Yes? Shows us. If you will succeed, you will be hired. Stay simple, don’t hire somebody just because she is too good not to be hired.

Conclusion

I loved this book because I’m not a big friend of high critical mass startups, i.e. “we just need 500mio users to get profitable!”. This book is down to earth, upright and refreshing. As hard as it be, we probably don’t get one million customers, we probably won’t get $250m in founding and there will be no exit with $10bn. Rework is for people who realize this but aren’t discouraged. Recommendation.

#29/111: Made to Stick

What is it about?

Why do you remember a lot of urban legends but much less from school? Dan and Chip Heath analyzed why some ideas stick and other don’t.

Key points?

Make it simple: If you try to communicate too much, nothing will be remembered. You have to communicate the core of your idea. For example the core of Obama’s campaign was change.

Use examples, better stories: Theorized abstract concepts are hard to understand. Make it concrete. Tell them a story if possible. Your customers must to understand what you’re really talk about.

Trigger emotions: This is the cherry on the cake. Make your listen feel good or exciting. For example: You have a story about a self-employed husband who works hard but hasn’t enough time for his family. After he bought your product, he can finally go to every baseball game of his son. That’s great! Your product isn’t just a product, it helps people to fulfill their dreams.

Conclusion

This book actually didn’t WOW me. It’s a lot of common sense though some stories are nice. I think it’s a great book for teachers because they often lack this sense of customer focus. In conclusion, you don’t have to buy this book but if you do, it wouldn’t do any harm.